Privacy Policy
How we collect, use, and protect your personal information.
Effective date: January 1, 2024. This policy applies to all personal information collected by Iguazu Explorer Turismo in connection with our services.
1. Information We Collect
When you complete our trip inquiry form, we collect personal information including your name, email address, phone number, and nationality, as well as travel details such as your planned dates, number of guests, hotel arrangements, tour preferences, visa status, and flight information. We collect this information solely to design and propose a personalized itinerary for your visit.
2. How We Use Your Information
The information you provide is used exclusively to respond to your inquiry, prepare a customized travel proposal, coordinate tour logistics, and communicate with you before, during, and after your visit. We do not use your data for automated decision-making or profiling.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share limited details with trusted local partners (such as accommodation providers or transport operators) strictly as required to fulfill your itinerary. All such partners are bound by confidentiality obligations.
4. Data Retention
We retain your personal information only for as long as necessary to provide the services you requested and to comply with applicable legal obligations. Inquiry data for trips that did not proceed is deleted within 12 months of your last communication with us.
5. Your Rights
You have the right to request access to the personal data we hold about you, to request correction of inaccurate data, and to request deletion of your data. To exercise any of these rights, please contact us directly using the details on our Contact page.
6. Cookies
Our website uses only essential technical cookies required for the site to function correctly. We do not use advertising, tracking, or analytics cookies that identify individual users.
7. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date. We encourage you to review this page periodically.
9. Contact
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us through our Contact page. We are happy to assist.